Shipping policy

At [Luxereo], we aim to deliver your orders in a quick, safe, and efficient manner.

​1. Order Processing Time

​All orders are processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation.

​You will receive a notification and tracking details once your order has shipped.

​2. Shipping Rates & Delivery Estimates

​Standard Delivery: We offer delivery across India. Orders are typically delivered within 4 to 7 business days after dispatch.

​Shipping Charges:

​Free shipping on orders above ₹  799

​

​3. Order Tracking

​Once your order is shipped, we will send you an email/SMS with the courier tracking link.

​You can track your package using the provided link or directly through our courier partner's website.

​4. Cash on Delivery (COD)

​COD is available for most pin codes across India.

​Please ensure your phone number and address are accurate for smooth COD delivery.

​5. Damaged or Lost Packages

​If your product arrives damaged or gets lost in transit, please contact us within 48 hours of delivery with pictures/videos of the package. We will immediately arrange a replacement or resolve the issue.

​6. Contact Us

If you have any questions about your shipping or order delivery, please reach out to us:

​Email: [Your Support Email]

​Phone/WhatsApp: [Your Contact Number]